I have a conditional field that looks like this:
{ If {Mergefield PaySource } = “1201710P” “Your extra gift” “Your gift” }

When I update the internal field I am looking at this:
{ If 1201710 = “1201710P” “Your extra gift” “Your gift” }

When I update the conditional field I get “Your extra gift”. So it appears that Word is treating 1201710 and 1201710P as equal in value.

The PaySource can have about 6 different values. One will be 1201710. The others will all be that number with a letter suffix added. Any advice on what I am doing wrong and how to revise the field will be much appreciated.