If that's the best you can do, I suggest you don't bother asking for help. I've been using Word for decades and am thoroughly conversant with how mailmerge works. I've even published mailmerge tutorials (e.g. http://windowssecrets.com/forums/sho...merge-Tutorial) and the Mailmerge Tips & Tricks in the 'Sticky' thread at the top of this forum (https://www.msofficeforums.com/mail-...ps-tricks.html). A label merge requires no more than a single page of instructions (not even that if you use the mailmerge wizard), not 18... Clearly you are not following the correct instructions or, if you are, you're not following them correctly. My previous response identified the most likely sources of user error.

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]