Thanks Macropod, that does seem to work now!

I don't suppose you know of any way to do this automatically, such as via a macro? There will be a lot of these letters to generate, and in particular my colleagues are going to struggle to remember to follow a hotkey routine.

Even a macro wouldn't make it automatic, since the users would still have to remember to run it.

That said, Word does have a 'MailMergeAfterMerge' class event that could be hooked into to make it automatic, but enabling the event is a fair bit of work to set up and requires the code to be added to the users' templates rather than to the mailmerge main document. For a basic outline, see: http://word.mvps.org/FAQs/MacrosVBA/AppClassEvents.htm

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]