So far you've installed two separate addins, with their own toolbars, then removed either or both of them. Evidently the removal wasn't done correctly and Word still thinks one or more of them is still present. Go to Word Options|Addins and check whether either of them is still registered. If it is, you'll need to select its addin type from the 'manage' button, then select & remove that addin.

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]