Office '07: Shared document will not save

AquaSabes · #1 08-25-2011, 07:15 AM

Hello,

First post, thanks in advance for assistance.

I'm trying to help a user with an Excel 2007 problem. They have an Excel 2007 document shared on the network and all indications are that the document is shared and allows simultaneous changes.

One of the users is not able to make changes and save it. When she presses save, she gets a pop up indicating that the document is read only and wants her to 'save as'.

I haven't seen this before.

Any suggestions are greatly appreciated. Thanks!

OTPM · #2 09-22-2011, 02:29 AM

Hi
Hopefully this respons is not too late. This sounds like that your user has not been added to the shared users list. This is why it is opening as Ready only for them.
Check that the user HAS been added to the access list when the file was set up as a shared file.
Good luck.
Tony(OTPM)

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