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Old 06-13-2019, 07:34 AM
borse2008 borse2008 is offline Excel 2016 - 365 v1809 10730.20344 Windows 10 Excel 2016 - 365 v1809 10730.20344 Office 2016
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Default Excel 2016 - 365 v1809 10730.20344


Running this version across a number of machine and every so often users launch it from the start menu and across file explorer i have a set of users who show me when launching a file it gets stuck on the excel splash screen at file loaded at 100%. done an online repair still randomly happens. anyone know a fix.
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Old 06-13-2019, 11:32 PM
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Pecoflyer Pecoflyer is offline Excel 2016 - 365 v1809 10730.20344 Windows 7 64bit Excel 2016 - 365 v1809 10730.20344 Office 2010 64bit
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In the future please provide a more descriptive title. Thx
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Old 06-14-2019, 12:37 AM
borse2008 borse2008 is offline Excel 2016 - 365 v1809 10730.20344 Windows 10 Excel 2016 - 365 v1809 10730.20344 Office 2016
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Originally Posted by Pecoflyer View Post
In the future please provide a more descriptive title. Thx
IT Corporate Machine

V1808 of Office 365

Intermittent Issues with Excel Hanging

When launching from start menu or from file explorer with a file

Happens with any file

Using 32bit on a 64bit machine

Unable to update higher

Running Win 10 v1809

Running 8gb and 256 SSD

I have not managed to replicate it exactly but the end user has shown me it randomly where excel splash screen launches loading the file name from the server says 100% then stays on that until you force quit it.

Have to close remaining tasks of excel in task manager to quit as it just hangs.

Excel sheets are XLSm to XLSx varies

Happens on other colleagues machines

Tried closing all instances of IE.

We use OneDrive if that's anything.

We have had a number of people reporting this throughout the business but they just run the workaround force quit.

Need to run offcat maybe to see?

Enough detail?
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