display issue & Excel freeze using touchpad 2 fingers scrolling

cpetronille · #1 09-25-2018, 12:15 AM

Hello all,

I'm an issue on my Excel 2016-64bits. My computer is an EliteBook 840 G4 and the issue is on EliteBook 840 G5 too. Windows 10 is updated to 1803 and I did the last Offices updates. The BIOS and drivers has been uploaded too.

When we scroll Excel document using the touchpad with 2 fingers scrolling, the sheet display bugs and Excel freezes.

The same scrolling using a extermal mouse work perfectly.

Would anyone have an idea ? I'm completly blocked :/

Many thanks for your help.
Have a nice day.

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