First, Im not a programmer or analyst or have any Excel training. Im setting up a spreadsheet to record results of quality reviews on answers to questions. I was proud that I figured out a formula for "Y" = 5, NA =5. Then I added a comma so "N" would =0. But, I realise that leaving an answer blank also generates a "0". I don't want blanks to generate anything. How can I write the IF formula so "Y"=5, NA=5, "N"=0, blanks don't count as anything? Having blank count as zero is causing the averages to be incorrect.