CliveG, in case it's not obvious, by "highjacking threads" he means you really should have started a new thread rather than adding your question to the end of an old one. It probably isn't necessary to start a new one now, but it's something to keep in mind for the next time.

Good morning,

firstly apologies for 'hijacking' an existing case which may have already been resolved. It is my first time using the service and wasn't aware I was causing an affray. I'll remember the next time so as to ensure the monitoring police aren't so over zealous in their chastising.

Also, thanks for providing me with a response. I believe it to be useful and will try some of the noted options today.