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#1
10-20-2021, 10:30 AM
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I would say the image on the left has been saved as a Microsoft Word Document (.docx) & the one with grey squares has been saved as a Microsoft Word 97 - 2003 Document (.doc).
Does the document with the grey squares have 'Compatibility Mode' in the document title? - this would indicate a .doc file. .doc, documents don't have the same 'qualities' and 'abilities' when it comes to say the resize handles as in your example. 
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#2
10-20-2021, 11:19 AM
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You are a genius. Your assistance will save me so much work.
Here is a link for another way to change from Compatibility Mode. Easy Ways to Get Out of Compatibility Mode in Word: 4 Steps Thank you again. Gene
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Windows 10 
Office 2019
Hybrid Mode