Quote:
Originally Posted by JimP
I am not familiar with that process (never used it) but, after reviewing http://www.shortcutworld.com/en/win/Word_2010.html, it looks as though you should hit F8 (instead of F9) following the use of Control A.
Hope this helps. But, if not, I will stand by to learn something from the MVP posters.
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I looked at your link and it says F9. where do you see F8? look at section 13 Fields:
*to update all fields, select the complete document with ctrl+a, then update fields by pressing f9)