Quote:
Originally Posted by ruggb
As I stated:
"It is not the printer drivers(1), or the network connection(2), or the D&P config(2), or the Word Data key in the registry."
|
That's all very well, but the same post said nothing about what you'd done to establish any of this...
Furthermore, you haven't answered either of the questions I asked:
Quote:
If this problem has only recently arisen, what other software have you installed/updated at around the same time as the problem started?
Do Word & Excel have any 3rd-party Add-ins installed?
|
Some more questions:
Does this affect all PCs on the network?
Does this affect all printers on the network?
If only one or a few users are affected:
(a) what happens if they use a PC that is not otherwise affected?
(b) what happens if someone else who is not otherwise affected uses the affected PC?