Have you tried:
• repairing the Office installation (via Programs & Features > Microsoft Office > Change in the Windows Control Panel)?
• uninstalling/reinstalling the printer driver?
If this problem has only recently arisen, what other software have you installed/updated at around the same time as the problem started?
Do Word & Excel have any 3rd-party Add-ins installed?
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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