Appreciate your response. Checked the tutorial -- it's about converting a 2003 to a later version. I can't even open the documents I'm referring to because I don't have 2007 on my system any longer, so I can't resave in the docx format. I didn't have this problem until after I uninstalled 2007. I wonder if something happened (like to my registry settings) when I did the uninstall.

I would think that there's an answer from Microsoft somewhere in cyberspace! I'm not the only one experiencing this problem.

Thanks for trying!