Quote:
Originally Posted by alchemyRS
Help me understand please: I renamed normal.dotm as normal-old.dotm. They both now appear in the template folder. (1) Are you saying that if I delete normal.dotm, it will just recreate that file when I open Word again? (2) If both files are in the template folder, which one is functional - which one does Word draw from? (2) if they are both still viable, as it were, what is the point of renaming the original file, and if there is a problem in that file, will it not still then recur?
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1. Yes, if you rename (or delete) Normal.dotm then Word recreates a new, unadulterated version in the same location. The fresh one is not a copy of the one you renamed - it is a new starting point as if you just installed Word. This means it doesn't carry any of the content or corruptions that your previous version may have had. The reason we rename it instead of deleting it is it gives you an opportunity to access it if you later discover that you wanted to copy something out of it into your new version.
2. If both files are in the folder, only the Normal.dotm is available when Word is open UNLESS you also open the other one either by File New; attaching to a document; loading as an addin; or choosing to Open it directly. If you do any of these, both Normal.dotm and Normal-old.dotm will be 'active'.