Hi macropod,
Many thanks for your times. I probably did not make my problem clear enough. Sorry I have to say again:
I have had same problem with Outlook 2016 on 2 (two) machines
1. The first machine with Office 2016 Pro Plus which was installed and activated around August/September 2016.
2. The second machine with Office 2016 Home and Business which was installed and activated around Feb/March 2018. I did not know this machine (brand new) had Office 2016 365 pre-installed (trial).
Follow your instructions I performed Repair for mymachines:
1. For the second machine:
(a) to Remove Office 2016 365
(b) to Repair Office 2016 Home & Business
This machine is now OK
2. For the first machine: No Office 365 pre-installed: The Repair process took around 40 minutes (I posted screen shots before) and ending up the Office 2016 Pro Plus is now not activated.
Now, how can I get my Office 2016 Pro Plus back. I bought a key for this product on 27/Jul/2016 and also paid for a DVD (rather than download) at the same time.
Can I re-install it now and how to re-activate it ? I know Microsoft will ask me few questions but what is/are the proper answer(s).
Regards.
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