This looks like an old version of Word - perhaps 2003 - which has an additional toolbar, probably added by an Add-in.
Check the Word startup folder - If you have not changed the preferred startup folder it can be located (in English language versions of Windows) by typing
%appdata%\Microsoft\Word\Startup
in the Windows File Explorer Address bar and pressing Enter.
and see what is being added when you start Word.
I would also suggest renaming the normal template - see
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://wordmvp.com/FAQs/AppErrors/ProblemsStartingWord.htm