View Single Post
 
Old 02-16-2017, 02:40 AM
Jennifer Murphy's Avatar
Jennifer Murphy Jennifer Murphy is offline Windows XP Office 2007
Competent Performer
 
Join Date: Aug 2011
Location: Silicon Valley
Posts: 234
Jennifer Murphy is on a distinguished road
Default

Quote:
Originally Posted by macropod View Post
Those links are to very old discussions which are most likely no longer relevant. The first thing to do is to ensure your Office installation is fully updated. ... snip ...
I don't think the problem is Word or Office. I think it's that MSFT add-in to allow saving as PDF or XPF.

I have uploaded 3 files. File 1a is the word document. File 1b is the PDF document created from the Word document using the MSFT add-in to save as PDF or XPF. File 1c is the scanned printout of the PDF (1b).

In both the original Word document and the and PDF created from it, the word "Description" is correct. But when I print it, it comes out "Descripo n".

I tried it with two different printers: HP LaserJet 5000 & Epson WorkForce 845 inkjet -- same results

I also tried creating PDFs from the exact same Word document using 2-3 other add-ins. They all print correctly.

The problem has to be with the add-in, no?

Can someone try printing the 1b file to see if the word is correct?

Either way, is there a fix?

I tried your suggestions above for repairing Word or Office.
Reply With Quote