Out of date printer drivers give strange results in Word. Documents that print fine using one printer driver can be problems with another, even if it is the same printer.

Did you check to make sure you had the latest driver and one designed for your operating system?



You have several things going on here.

Before I give up on this printing problem with Word 2010, here is a re-cap:

-About 3/4 of time I try to print docs (or a page/pages from a doc) in Word 2010, I get the following:
"There is insufficient memory or disk space. Word cannot display the requested font."
-If I don't exit Word immediately, MS Word crashes within a minute.
-If I do exit Word in time, I often I get warning:
"You placed a large amount of data on the clipboard. Do you want this content to be available to other applications after you quit Word?"
So Word rightly or wrongly thinks I am consuming vasts amount of memory, even when am I am not.

-I never had this problem in MS Word 2003 (although 2003 had other problems, which 2010 fixed)
-I have a brand new PC, and all I did was install Office 2010, copy over backups of docs/pdf/txt/xls, installed latest printer drivers
-My new PC has more memory (8GB), 1 TB, and is 64-bit.
-The clipboard is empty, and I still get insufficient memory error.
-Brother confirm it is not a problem with printer, and I downloaded latest drivers and still get the error.
-I never get error with XLS/TXT/PDF just with DOC.
-The only temporary solution which doesn't always work, is delete normal.dot and normal.dotm, and run Smart Defrag.
-Rebooting alone does not usually fix it.
-Office repair doesn't repair on my old PC, and doesn't work on new PC (and was told on different thread Repair does little).
-I have deleted temp files, both manually from DOS prompt, as well as %temp% in Windows Explorer

-I find I still get same error even with docs that are small, have nothing in clipboard, have no tables, and normal margins (2+cm for top/bottom/left/right)

... also I don't think it is a "setup" problem because:
-I installed on new PC usually using basic MS Office default install settings.
-On my old PC, I had no memory error with Word 2003, but after installed 2010 I got the error almost immediately.
-On my new PC, I also got the error almost immediately after same basic setup.

Also I tried SP2, but it said not necessary, or similar.

I doubt whether the major hassle of reformatting hard drive would fix problem, because I got same error when I bought my new PC recently.
Also saving all docs to pdf before printing is a fudge, but a hassle long term.

So this memory print error is likely a false-positive bug in MS Word 2010 (not Excel/Outlook/PDF, which print fine).
However, it seems MS doesn't fix reported bugs:
www.wordbanter.com/showthread.php?t=138437
so not sure how to proceed with this frustrating situation.
Is there a correct way to report bugs to MS?

At another forum:
https://community.spiceworks.com/top...multiple-users
it said:
"Are there any newly added fonts in: C:\Windows\Fonts"
I checked and there are 4 new fonts, dated around the time I started getting
"There is insufficient memory or disk space. Word cannot display the requested font."

14/06/2017 05:30 AM 26,040 GlobalMonospace.CompositeFont
14/06/2017 05:30 AM 26,489 GlobalSansSerif.CompositeFont
14/06/2017 05:30 AM 29,779 GlobalSerif.CompositeFont
14/06/2017 05:30 AM 43,318 GlobalUserInterface.CompositeFont
All the other 525 fonts are dated 19/3/2017, or earlier... well before I bought new PC.

I was unable to delete these 4 fonts, they weren't hidden, and I unloaded all apps.
C:\Windows\Fonts\GlobalMonospace.CompositeFont
Access is denied.
C:\Windows\Fonts\GlobalSansSerif.CompositeFont
Access is denied.
C:\Windows\Fonts\GlobalSerif.CompositeFont
Access is denied.
C:\Windows\Fonts\GlobalUserInterface.CompositeFont
Access is denied.

How do I get rid of these 4 fonts?

If one googles on my error
"There is insufficient memory or disk space. Word cannot display the requested font."
there are numerous situation types when this error occurs.
I have tried all manner of suggestions, including a new PC.
What is the best way to report a bug in MS Word 2010, where it will be looked at?

It looks like I will have to upgrade to Word 2016, because still get getting the error
"There is insufficient memory or disk space. Word cannot display the requested font."
despite all attempts to fix it.

Can I do this cheaply alone, or to I have to buy whole Office 2016?

Any final help much appreciated.

If repairing Office 2010 and applying all the updates doesn't fix the issue then updating to Office 2016 is unlikely to fix it, for if anything Word 2010 makes better use of memory and is faster; and yes you do have to buy/rent the whole of the 2016 product.

Frankly it is difficult to know what the problem is. Have you tried running a memory test - https://technet.microsoft.com/en-us/...or=-2147217396

__________________
Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com

In this situation, in order, I'd:
1. Clear out the user's temp folder (C:\Users\%Username%\AppData\Local\Temp)
2. Repair Office.
3. Run Office in Safe mode and, if the problem goes away, disable any 3rd-party Office addins before re-enabling them one at a time until the culprit is found.
4. Uninstall the errant fonts.
5. Reinstall the latest printer driver.
6. Run sfc /scannow
7. Uninstall, then reinstall Office
8. Reinstall Windows & all apps.
checking each time whether the error has been resolved.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Hi Macropod,
1. I cleared Temp folder, most deleted but a few folders and files could not be deleted.
I still get error.
2. I repaired Office, but still get error, but prior to error at top it says
"Microsoft Word (Not Responding)
3. In Safe mode, error still occurs.
4. Not sure how to determine if font is "errant".
I know there are 4 new fonts, in terms of date stamps, if that helps.
14/06/2017 05:30 AM 26,040 GlobalMonospace.CompositeFont
14/06/2017 05:30 AM 26,489 GlobalSansSerif.CompositeFont
14/06/2017 05:30 AM 29,779 GlobalSerif.CompositeFont
14/06/2017 05:30 AM 43,318 GlobalUserInterface.CompositeFont
I can't delete any of these fonts. They are not hidden.
Per chance I installed Google Chrome same day.
5. I contacted Brother, and they provided latest drivers. Still the error happens.
6. When I try to run sfc /scannow, I get a message "You must be an administrator running a console session in order to use the sfc utility."
But when I go to Control Panel, User Accounts, it says I am "Local Account Administrator"
7. Someone suggested if Repair Office doesn't help, then Reinstall won't either.
8. I bought a new PC, and error still happens. So reinstalling Windows and all Apps is surely unlikely to work, and is long process.

One possibility is I have a lot of DOC's (vs DOCX) from Word 2003. They all open ok, but is it possible that opening them, may cause Print error later?

Any help much appreciated.
Sid

I'm still getting
"There is insufficient memory or disk space. Word cannot display the requested font."
when printing docs...
This is beyond frustrating, especially when I bought a new PC, and error still happens.

I asked someone else who said:
"I would say that the problem is with the printer driver."

I’ve already had prior correspondence with Brother, who maintain that if I have latest drivers (which I have), that the problem is not at their end.
How can I prove to Brother it is a printer driver error?
Thanks

Try attaching a different make & model printer and printing to that. If the problem goes away, it's a problem with the Brother printer driver.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

I did testing on a Brother HL-2250DN (mono printer), and printing is fine through my Windows 10 PC... unlike our Brother MFC-9330CDW (colour) with the errors.
Also, my partner accesses the same MFC-9330CDW but she has an Apple Macbook Pro, and has never had any problems printing documents.
So not sure what proof this provides to inform Brother.

The implication of that is that the print driver you're using for the Brother MFC-9330CDW on your Win 10 PC is faulty. If uninstalling it, then reinstalling doesn't resolve the problem, the evidence suggests the driver - rather than your current installation - is faulty.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Hi Paul,
Again, I uninstalled the drivers (in fact the whole Brother software), reinstalled, and I still get the error. So you are quite sure this is a Brother MFC/printer problem?
If this is a driver problem with Windows 10 (vs Apple), you would think Brother would have had many customer complaints by now?
I am going to have an argument with Brother about this, because previously they were quite convinced it wasn't their problem.
Thanks, Sid

I've done a bit of a search about your issue. One possibility is that you may need to update the printer's firmware, not just the driver. See:
https://answers.microsoft.com/en-us/...0-6e1c50a3c463
There's also a mention of a Print&Scan utility at:
https://www.microsoft.com/en-us/stor...n/9wzdncrfj9xh
Although it seems to be for Win 8, it may also work on Win 10.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

I think I finally found cause of problem, although solution may be harder to find.

If it is memory problem, despite having heaps of RAM, especially on my new PC… how about I look at Task Manager.

And there is Trend Micro, consuming high % of memory (and high % disk space, despite having heaps of disk space), so I disabled TM, and Word prints fine.

That explains why Word didn't print even on a new PC... because I installed TM soon after buying PC.

Word is also now fast loading docs, and PgDn is quicker, and quick to even process a Print (before when I click Print, it would be slow to process, with a “not responding” message, before the error message).

So now I have to investigate TM problem…. Eg is it a bug, will TM admit to one etc.

Thanks, Sid