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Old 05-17-2019, 11:30 PM
oliverdanarcillo oliverdanarcillo is offline Windows 10 Office 2013
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Exclamation How to recover MS Office File

I have a question that I couldn't find any solution on the internet, what I know is by using a backup software program.


Here's the situation:
One user is using any of the Office program, such as Word, Excel, Powerpoint, except Outlook. While working for several hours, and not saving the file, suddenly the Office Program crashed! Example, the user is using Excel, typing for several hours, then it crashed, just the office. But here's the problem, the Autosave isn't checked. The laptop doesn't have recovery program.
So the question is, how can you recover or is there a way to retrieve the file back using Windows feature itself? It's like you'll track back its footprints...

Thank you and hope to hear soon!
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Old 05-18-2019, 01:29 AM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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Open whichever program you were working with, start it then use File\Recent|Recover Unsaved Documents/Workbooks/etc.
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Old 05-18-2019, 01:45 AM
oliverdanarcillo oliverdanarcillo is offline Windows 10 Office 2013
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Thank you for your fast reply...

But what if the case is you can't open the file from that process, any other solutions?

Thank you!
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Old 05-18-2019, 01:58 AM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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Well, if you don't have backups - which you should - about the best you can do is check Office's Temp folder:
C:\Users\%Username%\AppData\Temp\
and check whether Word, Excel, etc. will open any of the temporary files there. Beyond that, you might have some success with file recovery software, but the prospects for success diminish with every time you do something that changes a file already on disk or add new ones to it.
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