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#5
11-23-2012, 02:07 AM
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Quite naturally, the returned document doesn't manifest the problem, because the problem is not with the document but with the other user's PC. There is nothing you can do about that. Fixing their PC is their responsibility. If the other person doesn't need to edit the document, consider sending them a PDF instead.
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Cheers, Paul Edstein [Fmr MS MVP - Word] 
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