I have a user who is using Word 2010 to layout an advertisement, she uses text boxes to do this. When she goes to put a second text box in her document, the first text box changes, the font changes and the size changes. It says that it is correct, but displays wrong.



I thought it was a memory issue but we recently upgraded the RAM to 4GB from 500MB. Any thoughts?

Hi
Unfortunately I am unable to re-create your issue. Have you considered deleting MS Word and re-installing. I know this sounds drastic but it may proably be quicker than trying to find a solution to a problem we cannot create.
Good Luck.
Tony(OTPM)

Sounds like document corruption to me. See http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Hi
Based on Stefan's suggestion above you could try this.
MS Word stores ALL document formatting in the last paragraph mark of the document. So:
Open your document and turn on the show/hide button so you see all formatting characters. Then:
Select Ctrl+A to select the whole document.
Select Ctrl+SHift+LeftArrow (this will deselect the last paragraph mark in your document which contains all the document formatting).
Select Ctrl+N for a new document.
The save your new document and repeat what you were trying to do in your original document and see if that makes any difference.
Good luck.
Tony (OTPM)

Just one minor remark: The final paragraph mark of the document stores section formatting (page setup, newspaper columns, headers and footers), that is, the same type of formatting contained in a section break in a document where one or more section breaks have been inserted. See http://word.mvps.org/faqs/formatting...thSections.htm.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Hi Stefan
Thanks for the clarification.
Tony

Tony,

You are welcome. :-)

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Are the text boxes linked to one another? Normally this shouldn't affect the formatting of the text box but it's an option to look at.

I'm not sure if it's the same procedure in 2010 but in 2007 to unbreak linked text boxes:

1) Select the first text box;
2) On the Format tab, in the Text Group (on the left side of the ribbon), click the break link button.