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Old 08-09-2011, 10:54 AM
EllieW EllieW is offline Word 2007 & Outlook 2007 - Odd Error Message Windows 7 32bit Word 2007 & Outlook 2007 - Odd Error Message Office 2007
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Word 2007 & Outlook 2007 - Odd Error Message
 
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Question Word 2007 & Outlook 2007 - Odd Error Message

Running Win7 with MS Office 2007

From Outlook 2007 - I go to insert file (a word document) - the file inserts ... but I hear a message box...

2 boxes come up --
First says 'Microsoft Office Word' "You cannot close MS Word because a dialogue box is open. Click OK - switch to Word and then close dialogue box"

I click OK

Next dialogue box says....
""There is a problem saving the file.

Usually this is because the disk or floppy disk is too small for the file or is full, RAM memory is low, or there is a permission problem with the drive the file is being saved to.

If the amount of disk space for a paging file is low, save the file to another drive. If the RAM memory is low, increase available RAM. If permissions to the drive do not allow you to save to that drive, save the file to another drive or request permissions from the administrator to save files to the drive.

Note: This error can also occur if the computer is running a version of antivirus software that is not compatible with the Microsoft Office system or needs to be updated.""

There was no problem saving the file ... I wasn't even saving a file!! I was sending an attachment ... And the email does get sent with the attachment...

I have NOD32 antivirus it is updated -- I checked resources - 4GB of ram ... over 432GB of space on my hard drive

I tried again and opened Windows Task Manager to see what was going on - when I click Insert in Outlook and choose a doc or docx - I see WinWord.exe open in processes ??

I have another computer also running Win7 and MS Office 2007 and that does not happen ??

Any ideas??

Thanks,
Ellie
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Old 08-16-2011, 08:49 AM
notorious089 notorious089 is offline Word 2007 & Outlook 2007 - Odd Error Message Windows Vista Word 2007 & Outlook 2007 - Odd Error Message Office 2007
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hi ellie
when this message occurs.. do you have microsoft word open or the file open in microsoft word?
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Old 08-16-2011, 10:10 AM
EllieW EllieW is offline Word 2007 & Outlook 2007 - Odd Error Message Windows 7 32bit Word 2007 & Outlook 2007 - Odd Error Message Office 2007
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Word 2007 & Outlook 2007 - Odd Error Message
 
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Quote:
Originally Posted by notorious089 View Post
hi ellie
when this message occurs.. do you have microsoft word open or the file open in microsoft word?
No - that is the weird thing - Word is closed and I have verified that in Task Manager -- when I click on insert in Outlook and chose the docx - (or doc) WinWord.exe opens in Processes ??
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Old 08-16-2011, 11:27 AM
Kimberly Kimberly is offline Word 2007 & Outlook 2007 - Odd Error Message Windows 7 64bit Word 2007 & Outlook 2007 - Odd Error Message Office 2010 64bit
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Is it always the same Word doc that causes thes, or does this happen when you try to attach any Word doc to any email?
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