Hi,
I recently bought an iMac 11.3 and have installed ‘MS Office 2011 Home and Student”. I now notice that all my Word, Excel and PhotoShop files have vanished. I suspect due to faulty installation of Mac Office. I would like to reinstall it. But first I must uninstall it.

Article ID 2398768 Rev’d 30.0 (Microsoft.support) tells me how. There are 11 steps. Step 3 tells me to open LaunchDaemons folder and trash com.microsoft.office.licensing.helper.plist file. I must also open PrivilegedHelperTools folder and trash com.microsoft.office.licensing.helper. I cannot find these folders and files. Nor can I find in step 4 com.microsoft.office.licensing.plist in the Preferences folder. There are no problems with the remaining 9 steps.

I think that since these MS files are missing I can SAFELY go ahead and reinstall MS Office 2011. If not, I will surely and greatly appreciate your views.



Thanks.
PS. I do have DVD backup of all my files.