The heading 1 "Chapter 1" is replaced by a black sign!!!!!! why?

Jamal NUMAN · #16 05-01-2013, 01:17 PM

Quote:

Originally Posted by macropod

Hi Jamal,

I don't know what the cause is, but have you tried the same fix as before?

Many thanks Paul for the answer,

I tried each possible way but none has worked.

This is the second time I’m exposed to such very frustrating problem with no root solution

Best

Jamal

macropod · #17 05-02-2013, 04:59 AM

Hi Jamal,

Check Word's Addins (File|Options|Addins). If there is a Bluetooth Addin, disable it. Bluetooth Addins have been implicated in black artifacts in documents.

Jamal NUMAN · #18 05-02-2013, 11:33 AM

Quote:

Originally Posted by macropod

Hi Jamal,

Check Word's Addins (File|Options|Addins). If there is a Bluetooth Addin, disable it. Bluetooth Addins have been implicated in black artifacts in documents.

Many thanks Paul,

Sounds not to have the Bluetooth (attached).

By the way, I’m not sure if you have opened the docx file that has the problem. In the “define new multilevel list” dialogue box, level two has a problem and I couldn’t figure out how to solve it (attached).

Best

Jamal

Charles Kenyon · #19 05-02-2013, 09:13 PM

You didn't get the template Add-Ins. Look under the Developer Tab in Microsoft Word 2007 and 2010. There are two different kinds of Add-Ins.

Try disabling all Add-Ins by starting Word in Safe Mode.

macropod · #20 05-02-2013, 11:25 PM

For another approach, see: http://social.technet.microsoft.com/...6-a823a437c0d4 and http://answers.microsoft.com/en-us/o...d-7a3a63aeda36
These fixes suggest the issue is corruption of either the list template or the heading Style.

Jamal NUMAN · #21 05-03-2013, 02:00 AM

Quote:

Originally Posted by Charles Kenyon

You didn't get the template Add-Ins. Look under the Developer Tab in Microsoft Word 2007 and 2010. There are two different kinds of Add-Ins.

Try disabling all Add-Ins by starting Word in Safe Mode.

Thank you Charles for the help,

All what I have as add-ins in there are shown in the attached screenshots (Endnote+ pdf)

Are such add-ins casing this problem? But at the end of the day, I need these two add-ins!

Best

Jamal

Jamal NUMAN · #22 05-03-2013, 02:14 AM

Quote:

Originally Posted by macropod

For another approach, see: http://social.technet.microsoft.com/...6-a823a437c0d4 and http://answers.microsoft.com/en-us/o...d-7a3a63aeda36
These fixes suggest the issue is corruption of either the list template or the heading Style.

Many thanks Paul for the help. It worked like a charm!

I’m back to life now

Best

Jamal

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