Word2003 Converted to PDF

[TorN]

Hi,
First of all I would like to apologyze for potential spelling errors or stuff like that since my first language is French.

I'm having an issue with a user at my job whose trying to convert a .doc into a pdf using Word 2003 and Acrobat 9 Pro

Inside his .doc are many "hyperlinks?" pointing inside its own file and they are all working fine. The problem is that when he's converting his file, about 50% of these links gets erased.

I don't see any differences in his .doc between working links and non-working links.

When he is trying with office 2007 ( at home ), everything works fine.
( But he can't use it at work )
Samething with OpenOffice which he can't use at job either and anyway, it looks ugly using it.

Any Idea ?
Thanks alot

Etienne Lambert, TorN