Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 03-03-2011, 02:23 PM
aldo4u aldo4u is offline Could not update file on the shared network drive with Office 2010 Windows 7 64bit Could not update file on the shared network drive with Office 2010 Office 2010 64bit
Novice
Could not update file on the shared network drive with Office 2010
 
Join Date: Mar 2011
Posts: 1
aldo4u is on a distinguished road
Default Could not update file on the shared network drive with Office 2010


Hello, I try to update a word file with Office 2010 and save on the shared network drive. But when another user tries to open it on his computer using Office 2007 he cannot see the updates.
Reply With Quote
  #2  
Old 08-19-2011, 01:08 AM
amotshaymano amotshaymano is offline Could not update file on the shared network drive with Office 2010 Windows 7 64bit Could not update file on the shared network drive with Office 2010 Office 2010 64bit
Novice
 
Join Date: Aug 2011
Posts: 3
amotshaymano is on a distinguished road
Default

We are also experiencing this issue with Excel and PowerPoint 2010 x86. A user will save their changes to the network share and close Office and if another user opens within 2-3 minutes the changes will not be visible.

Has anyone any ideas?

We use an EMC Celerra for file shares which is up to date and EMC have been engaged but cannot find any issues...

Help!
Reply With Quote
  #3  
Old 11-08-2011, 04:11 PM
NMITGuy NMITGuy is offline Could not update file on the shared network drive with Office 2010 Windows 7 64bit Could not update file on the shared network drive with Office 2010 Office 2010 64bit
Novice
 
Join Date: Nov 2011
Posts: 2
NMITGuy is on a distinguished road
Default Same Problem...

I realize this thread is a little old, but I have just come across this problem today as well.

I have a shared network folder (with shared sub-folders) on our Windows Server 2003 in a workgroup environment, which our staff accesses. This morning one of our staff members updated some photos within a MS PowerPoint file and saved it to the network share, the PPT file showed up correctly on her PC, but when I pulled the file from two, separate PC's the file size was unchanged from the original (reporting 44.4 MB, when the updated file reported 47.x MB) and the new photos she added were not displaying in the PPT file.

The users who regularly create and modify the files on the network share all were recently upgraded to identical Dell OptiPlex PC's running Windows 7 Pro, all using MS Office 2010 Pro. Previously there had been no problems using their old XP PC's in the same shared folders, using a mixture of Office 2003/2007.

I wonder if this has to do with the Microsoft Sync center messing things up, some sort of temporary storage of the files or other caching method between the server and client. I even tried opening up the file via OpenOffice and the file in question was still not updated to the last saved version. Very concerning.

I received no error messages when trying to save the updated ppt via PowerPoint 2010 to the server, nor when opening the file.

So far, all I have accomplished is disabling Microsoft Sync Center from startup, deleting the temporary files stored by MSSC. I also intend on restarting the server when I can get to that point before or after office hours. Any clue as to what is going on?

I've scoured the Internet in search for answers, but so far this forum topic is the closest thing I've found matching the behavior I am seeing, but it looks like this topic has died.

I have noticed that the folders on the shared drive are reporting as read-only for some reason though, despite not making any modifications server-side and the users in question haven't reported any 'access denied' issues one would expect when folder/file attributes are marked as read-only.
Reply With Quote
  #4  
Old 11-09-2011, 02:31 AM
amotshaymano amotshaymano is offline Could not update file on the shared network drive with Office 2010 Windows 7 64bit Could not update file on the shared network drive with Office 2010 Office 2010 64bit
Novice
 
Join Date: Aug 2011
Posts: 3
amotshaymano is on a distinguished road
Default Sill experiencing this...

We are still experiencing this issue but cannot find any documented resolution.

Current thinking is that it is a Windows Explorer issue... When we disable the 'Details Pane' within Explorer in Windows 7 from 'Organize > Layout' we do not experience the 'read-only' issue.

Please try this too and let me know!
Reply With Quote
  #5  
Old 11-09-2011, 08:28 AM
NMITGuy NMITGuy is offline Could not update file on the shared network drive with Office 2010 Windows 7 64bit Could not update file on the shared network drive with Office 2010 Office 2010 64bit
Novice
 
Join Date: Nov 2011
Posts: 2
NMITGuy is on a distinguished road
Default Files not updating to server

Quote:
Originally Posted by amotshaymano View Post
We are still experiencing this issue but cannot find any documented resolution.

Current thinking is that it is a Windows Explorer issue... When we disable the 'Details Pane' within Explorer in Windows 7 from 'Organize > Layout' we do not experience the 'read-only' issue.

Please try this too and let me know!
Thanks for the tip. I've disabled the Details Pane. My users are currently saving the files from within Office itself and not manually moving the files from their local documents folder, for instance, to the server using Windows Explorer, so I am unsure whether Windows Explorer is a factor or not. However they are using Windows Explorer to open the file, vs opening it from within Office. I may have to give that a try and see if the results are different.
Reply With Quote
  #6  
Old 11-09-2011, 08:33 AM
amotshaymano amotshaymano is offline Could not update file on the shared network drive with Office 2010 Windows 7 64bit Could not update file on the shared network drive with Office 2010 Office 2010 64bit
Novice
 
Join Date: Aug 2011
Posts: 3
amotshaymano is on a distinguished road
Default

Yes, I think that is the key - opening from within Explorer and still having Explorer open in the background.
Reply With Quote
  #7  
Old 08-02-2012, 08:11 AM
esystems esystems is offline Could not update file on the shared network drive with Office 2010 Windows 7 64bit Could not update file on the shared network drive with Office 2010 Office 2010 32bit
Novice
 
Join Date: Aug 2012
Posts: 2
esystems is on a distinguished road
Default Office 2010

cannot access network share on server 2003 using office 2010 suite. All other programs like wordpad work fine. i have set the trust setting to allow network access and added the path tho the trust settings. any ideas??????
Reply With Quote
  #8  
Old 07-24-2013, 07:56 AM
VBEric VBEric is offline Could not update file on the shared network drive with Office 2010 Windows 7 64bit Could not update file on the shared network drive with Office 2010 Office 2010 32bit
Novice
 
Join Date: Jul 2013
Posts: 1
VBEric is on a distinguished road
Default Check Sync Center for Errors

I know this is an older post, but I hope this will help someone that encounters this problem.

We had a user that was unable to access the changes in an Excel file and the date modified did not match the date modified on the server where this file was saved.

I opened the Sync Center on the computer that was having the problem and found there was a conflict with this file. After clicking on resolve in the Sync Center and selecting the newest version option, the problem went away.

Hopefully that helps!
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Could not update file on the shared network drive with Office 2010 Access to an Office 2010 Excel file over network lohith.korp Office 2 09-27-2010 08:32 AM
Mail Merge data source on network drive Brandi Mail Merge 0 06-13-2010 11:26 AM
Can't open documents directly from a shared drive MikeJedi Word 0 12-08-2009 12:04 PM
Error Copying file or folder - Drag-N-Drop--> Network Shared Kris.Fulgham Outlook 1 10-17-2005 09:02 AM

Other Forums: Access Forums - Senior Forums

All times are GMT -7. The time now is 11:41 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft