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#2
03-16-2024, 12:51 PM
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This is a known issue with some versions of Word. I don't think it has ever been permanently fixed by Microsoft. Newer versions are more robust.
If you are seeing the issue with the document preview in the File > Open > Browse dialog box in Word, check if you can preview from File Explorer, with Word closed, instead.
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Stefan Blom Microsoft Word MVP Microsoft 365 apps for business Windows 11 Professional 
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