That was brilliant. You hit the nail on the head. There were 2 blank lines formatted HEADING 1. So that is fixed.



NEVERMIND I FIGURED IT OUT


Here is another stumper:

It seems a symbol formatted in SEGOE UI SYMBOL will not show up as anything but a question mark in a box in a header. Unless I format the header code [ { STYLEREF-"Heading 1" \l \*MERGEFORMAT} ] as HEADING 1

so: ��shows up as a quesiton mark unless I click on the HEADER CODE and format it HEADER 1

The issue with that is the header is font 16 and looks awful. I would prefer it to be a small header. But if I format the header font 10, then I get the question mark.


Format is preserved.

{ STYLEREF-"Heading 1" \l \*MERGEFORMAT}


I am not sure where I got that symbol at the moment. Here are some examples of websites I browsed, but I cannot seem to replicate how I copied an pasted that symbol


adamdawes.com - Segoe UI Symbol Reference
Segoe MDL2 Assets icons - Windows apps | Microsoft Learn

This is a direct copy and paste from my word document:
��

I could set my HEADING 1 to size 10, but then my titles are small

I split your new question into a new thread. Please review How to post a question on this MSOffice forum.

Jargon alert! See also What is the difference between headings and headers?
There is no Header 1 style in Word out of the box. You do NOT want to use the Heading 1 style in your header. There is a Header style. It may be that the computer icon cannot be shown at font size 10. You can change the font size of the Heading style to 11 and see if that helps.

The MERGEFORMAT switch is likely surplus and may be the cause of your problem.
The Difference between MergeFormat and CharFormat switches

Again, a sample DOCUMENT (not screenshot) would be useful.
How to attach a screenshot or file in this forum.

I finally figured this out

nevermind


headers can be formatted also

so they STYLE ref one type of font
but they can be displayed in a different font

make sure the display font is also SEGOE

anyway---