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  #1  
Old 08-24-2021, 10:55 PM
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Marcia Marcia is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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Default Selected pages not printing

Office 365, version 2107, build 14228.20250


Hi. The document I'm working on is about 50 pages, multiple sections, excluding the title page and TOC. The printer does not print selected pages but prints on current page selection. I tried printing the whole section 2 by entering s2, selected pages like p3s2-p10s2 but no success. I switched to two printers but the same problem persists.
Any ideas?
Thank you.
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  #2  
Old 08-25-2021, 01:35 AM
Charles Kenyon Charles Kenyon is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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You seem to be doing everything right.If you would like someone here to take a look at the problem, you can attach an excerpt from the document, still with the problem, here. How to attach a screenshot or file in this forum.
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Old 08-25-2021, 06:27 AM
wiganken wiganken is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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If it happens with other printers could it be an Office 365 bug? If so then not a lot you can do.

Word in Office 365 will not print "selected page" or - Microsoft Community

Ofiice office 365 Word Printing Problems - Spiceworks
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Old 08-25-2021, 06:00 PM
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Marcia Marcia is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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You're right Wiganken. It is a 365 bug. I tested printing in a computer running Office 2013 version and the selected pages were printed, except that the page numbers of the print preview were followed, not the page numbers of the document itself. It does not accept p1s3-p5s3.
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Old 08-25-2021, 11:34 PM
wiganken wiganken is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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It's good that you have a workaround until Microsoft fix the bug.
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Old 08-26-2021, 03:24 AM
Charles Kenyon Charles Kenyon is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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Please report the problem to Microsoft via their feedback feature.
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Old 08-26-2021, 07:02 AM
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Quote:
Originally Posted by Charles Kenyon View Post
Please report the problem to Microsoft via their feedback feature.
Will do that.
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Old 10-05-2021, 11:47 AM
kilroyscarnival kilroyscarnival is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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Is everyone else with 365 still having this issue? As of about a month or so ago, every attempt at printing a custom range (pages or sections) doesn't send anything at all to the printer. I've resorted to standing by the printer after I've hit "print all" and just manually stopping it.
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Old 10-07-2021, 04:52 AM
wiganken wiganken is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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I am not familiar with Office 365 but I believe documents are saved to the cloud. If this is the case have you tried saving the document to your computer using 'Save-as' and tried printing that copy of the document. It may behave differently and if it doesn't then you have lost nothing by trying. Good luck.
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Old 10-07-2021, 11:00 AM
Charles Kenyon Charles Kenyon is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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The problem with 365 remains unresolved as of this date.
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Old 11-08-2021, 02:03 PM
kilroyscarnival kilroyscarnival is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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For us, this problem seems to have been corrected with one of the Windows/Office updates pushed through in the past three weeks or so. There was another weird issue we were having, regarding creating Adobe PDF's from Word using headings to create bookmarks. We found for a while that older documents and compatibility ones were creating errors usually at the end of the Acrobat bookmarks. Instead of 10., 11., 12., it might come through as 10., 10., and 10. in the labels, even though all the bookmarks were in the right places of the document. The remedy was to to to File/Info and convert the doc into the current format, though this also messed with set tabs and other settings in the rest of the document. Suddenly after an update, this is a non-issue too.

Did anyone else have similar luck?

Ann
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Old 12-01-2021, 04:25 PM
customprint customprint is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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Default version?

what version is this fixed in? i am using version 16.0.14430.20314 and can reproduce the problem on certain documents for sure.

EDIT: and also, why cant you pick o365 from the office versions? i am not using 2019 version as it says above... forums limitation.
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Old 12-01-2021, 04:44 PM
Charles Kenyon Charles Kenyon is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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Quote:
Originally Posted by customprint View Post
***
EDIT: and also, why cant you pick o365 from the office versions? i am not using 2019 version as it says above... forums limitation.
Please post this as a separate question in forum support.
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Old 12-01-2021, 04:50 PM
Charles Kenyon Charles Kenyon is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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Quote:
Originally Posted by customprint View Post
what version is this fixed in? i am using version 16.0.14430.20314 and can reproduce the problem on certain documents for sure.
***
Mac or Windows?
I am using 16.0.14527.20234. Microsoft 365, There is another update today that I have not obtained.
The above is Version 2110, the new one is 2111. I am in the current release channel.


This was a recent bug with a recent fix that may not be propagated in all versions yet.
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Old 12-02-2021, 10:29 AM
customprint customprint is offline Selected pages not printing Windows 10 Selected pages not printing Office 2019
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Ah i see whats going on. Most of my machines are on update channel "monthly enterprise" but my machine is on "current". So using this article, i can make a script to switch it for the one user with this problem. Everyone else can wait till the second tuesday to get the update.

However, i updated to 2110 on a test laptop and the problem still exists. How would i get 2111? i think current is the latest release channel. Is there a beta channel or something?

I would share the document but it has proprietary info I dont think i can post it up.
Current work around is to have the user print to PDF and then print his selection off that. But not ideal.



ref: How to Change the Update Channels for Microsoft 365 Apps

Commands used to update are:

Code:
"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /changesetting Channel=Current

"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user

pause
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