How do recipients of shared document open and edit?

Marcia · #1 07-18-2021, 10:28 PM

Hi. I'm running Office 365. It is my first time to share a word document via web to several colleagues. They checked their email inbox but couldn't find the shared document. Where will they look for the document?
Thank you.

Guessed · #2 07-19-2021, 12:37 AM

It is possible that their email editor flagged your email attachment as a risk so they should check their spam or junk mail folder.

You could verify that it gets sent by using the same method to send yourself an email - does it arrive in your inbox.

Marcia · #3 07-19-2021, 01:17 AM

Yes, you're right. The email was sent to spam. Thank you.

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