My guess is that you have two templates with the same name. If you use the two methods you described to open the template, is the Attached Template path the same in both cases?

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Andrew Lockton
Chrysalis Design, Melbourne Australia

Thanks for the reply, but that's not it. If I find the template with file explorer, I can right-click and choose "Open" to view/edit the template.

Otherwise, I can either double-click or right-click and choose "New" to create a blank document based on the template.

Either way, I'm only dealing with a single template.