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Old 05-21-2020, 03:18 AM
adrezs69 adrezs69 is offline Word 10 - Errors on Startup and Cannot Print to Brother Printer Mac OS X Word 10 - Errors on Startup and Cannot Print to Brother Printer Office 2016 for Mac
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Word 10 - Errors on Startup and Cannot Print to Brother Printer
 
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Default Word 10 - Errors on Startup and Cannot Print to Brother Printer

Office 2010 Professional - On Customer PC
I have uninstalled and Re-Installed through Control Panel no luck


I have uninstalled using the Microsoft Support Tool, then re-installed from source executable no luck.
Windows 10 PC
I installed a new printer A brother MFC-L2750DW, latest drivers from Brother installed
The Other Apps, Excel and Outlook all PRINT OK

Problems are occurring when I start Word and also cannot print to the new printer

Problems are As per attachment, I am at my whitts end
Can someone provide any pointers
Attached Files
File Type: docx QuikCote Accounts PC Word 2010 Problem.docx (48.5 KB, 1 views)
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Old 05-21-2020, 05:04 AM
jthomas666 jthomas666 is offline Word 10 - Errors on Startup and Cannot Print to Brother Printer Windows 10 Word 10 - Errors on Startup and Cannot Print to Brother Printer Office 2016
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sometimes those errors indicate a corrupt normal.dotx template.

In Windows Explorer, do a search for Normal.dot. You might need to tweak you settings to display hidden files.

Once you've found normal.dotx, either delete it or rename it.

Then restart Word. When Word can't find the normal template, it will automatically create a new one. See if that clears it up.
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Old 05-21-2020, 06:10 AM
adrezs69 adrezs69 is offline Word 10 - Errors on Startup and Cannot Print to Brother Printer Mac OS X Word 10 - Errors on Startup and Cannot Print to Brother Printer Office 2016 for Mac
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Word 10 - Errors on Startup and Cannot Print to Brother Printer
 
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Quote:
Originally Posted by jthomas666 View Post
sometimes those errors indicate a corrupt normal.dotx template.

In Windows Explorer, do a search for Normal.dot. You might need to tweak you settings to display hidden files.

Once you've found normal.dotx, either delete it or rename it.

Then restart Word. When Word can't find the normal template, it will automatically create a new one. See if that clears it up.

Hi,
I deleted the Normal.dot file, restarted Word.
The first Error seems to have disappeared, but the second one from the attachment - insufficient memory and the only having 2 fonts and no printing is still there


Thanks
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