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Old 05-20-2020, 06:51 AM
Nicky Nicky is offline Checkboxes displayed "next" to the word document Windows XP Checkboxes displayed "next" to the word document Office 2019
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Default Checkboxes displayed "next" to the word document

Good afternoon,

I have to fill in a Word document containing checkboxes. But it's impossible to fill in those checkboxes directly in the document.
Each time I want to fill in the checkboxes, it displays the same checkboxes also on the right side of the document, and those additional checkboxes are the ones I can fill in.
And only when I click on a next checkbox the previous checkbox is then displayed in the document


I have attached a screenshot of the display.
I'm using Office 365 Plus, Word version 1810
Do you have any idea what the root cause is and how it could be resolved?

Thank you in advance for your support
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File Type: png word issue with checkboxes.png (27.4 KB, 9 views)
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Old 05-20-2020, 08:31 AM
Charles Kenyon Charles Kenyon is offline Checkboxes displayed "next" to the word document Windows 10 Checkboxes displayed "next" to the word document Office 2019
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Those are not "checkboxes" but "radio buttons" and are legacy ActiveX controls. Without knowing their properties and code, I wouldn't be able to speculate on what is happening.


It is also possible that your document is locked for filling in forms.
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Old 05-20-2020, 06:16 PM
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Guessed Guessed is offline Checkboxes displayed "next" to the word document Windows 10 Checkboxes displayed "next" to the word document Office 2016
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I am also guessing but it appears the document must be Revision Tracking and that is why there is a grey area on the right.

I would be replacing the radio buttons with Content Controls and turning the Yes/No entries into a single checkbox. And make sure revision tracking is turned off.
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Old 05-20-2020, 07:36 PM
Charles Kenyon Charles Kenyon is offline Checkboxes displayed "next" to the word document Windows 10 Checkboxes displayed "next" to the word document Office 2019
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And do not protect it for filling in forms.
Content controls and legacy form fields should not be used in the same document.
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