Good afternoon,

I have to fill in a Word document containing checkboxes. But it's impossible to fill in those checkboxes directly in the document.
Each time I want to fill in the checkboxes, it displays the same checkboxes also on the right side of the document, and those additional checkboxes are the ones I can fill in.


And only when I click on a next checkbox the previous checkbox is then displayed in the document
I have attached a screenshot of the display.
I'm using Office 365 Plus, Word version 1810
Do you have any idea what the root cause is and how it could be resolved?

Thank you in advance for your support

Attached Images

word issue with checkboxes.png (27.4 KB, 14 views)

Those are not "checkboxes" but "radio buttons" and are legacy ActiveX controls. Without knowing their properties and code, I wouldn't be able to speculate on what is happening.


It is also possible that your document is locked for filling in forms.

I am also guessing but it appears the document must be Revision Tracking and that is why there is a grey area on the right.

I would be replacing the radio buttons with Content Controls and turning the Yes/No entries into a single checkbox. And make sure revision tracking is turned off.

__________________
Andrew Lockton
Chrysalis Design, Melbourne Australia

And do not protect it for filling in forms.
Content controls and legacy form fields should not be used in the same document.