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Old 03-13-2020, 05:30 PM
Jennifer Murphy's Avatar
Jennifer Murphy Jennifer Murphy is offline Scrolling speed in Word only is out of control Windows XP Scrolling speed in Word only is out of control Office 2007
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Default Scrolling speed in Word only is out of control

I have a new Surface Book Pro running Win 10 and Office 365. I am having a little trouble getting used to all the multiple finger options on the touchpad. But the one that really drives me batty is the two-finger scrolling just in Word. In any other application (browser, file explorer, Excel, this page), it works as I expect. I put down 2 fingers and I can scroll up or down. The speed varies with the sceep of my fingers and if I flick them, it will scroll a bit and then slow down. And if I stop my fingers the scrolling stops right there. Perfect!



But in Word, and only in Word, it's crazy. The scroll speed is way too fast and it sometimes goes the opposite way. What the %&$*&#$ do I have to do to get Word to behave like everything else?

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Old 03-14-2020, 04:53 PM
Charles Kenyon Charles Kenyon is offline Scrolling speed in Word only is out of control Windows 10 Scrolling speed in Word only is out of control Office 2019
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Hi Jennifer,
Your profile is showing Office 2007 and Windows XP. I assume from your question that this is incorrect but you should change it.
I do not have a Surface. If it Windows OS you could try repairing Office.

Repair an Office application - Office Support
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Old 03-14-2020, 10:13 PM
Jennifer Murphy's Avatar
Jennifer Murphy Jennifer Murphy is offline Scrolling speed in Word only is out of control Windows 10 Scrolling speed in Word only is out of control Office 2016
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Quote:
Originally Posted by Charles Kenyon View Post
Hi Jennifer,
Your profile is showing Office 2007 and Windows XP. I assume from your question that this is incorrect but you should change it.
I've updated my profile, but I did state in my signature that I am using both Win 10 and Win XP and I clearly stated in my post that the problem was on the Win 10 machine.

Quote:
I do not have a Surface. If it Windows OS you could try repairing Office.

Repair an Office application - Office Support
I had tried restarting Word with no success. So I completely shut the computer down. When it came back up, the problem is no longer happening.
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