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Old 02-17-2020, 07:17 AM
cspgsl cspgsl is offline Word iOS app does not show some characters Windows 7 64bit Word iOS app does not show some characters Office 2007
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Word iOS app does not show some characters
 
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Default Word iOS app does not show some characters

The Word iOS app shows some characters as special characters, but only sometimes.

An example would be when I write the date such as 26th (only it is superscript in the Word doc), the number sometimes appears as a special character.

It does not always happen which doesn't make sense.



You can see the results in the attached image from the Word document and the iPad.

Any idea on why this happens, and can I prevent this so that the intended characters appear on the iPad app?

As a comparison, this does not happen in OneNote.

Thanks
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File Type: png word.png (144.4 KB, 14 views)
File Type: png ipad.png (144.4 KB, 14 views)
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Old 02-18-2020, 02:01 AM
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macropod macropod is offline Word iOS app does not show some characters Windows 7 64bit Word iOS app does not show some characters Office 2010 32bit
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The first thing I note about the two screenshots is that they're using different fonts - especially on the iPad, which displays some content in one font, and other content in a different font. That suggests either:
• your Word document on the PC is using a non-standard font your iPad can't access;
• a damaged font on the iPad. For that, see: Font not displaying properly - Microsoft Community; or
• your Word document has acquired some form of corruption. Corrupt documents can often be 'repaired' by inserting a new, empty, paragraph at the very end, copying everything except that new paragraph to a new document based on the same template (headers & footers may need to be copied separately), closing the old document and saving the new one over it.
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Old 02-18-2020, 04:08 AM
cspgsl cspgsl is offline Word iOS app does not show some characters Windows 7 64bit Word iOS app does not show some characters Office 2007
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Thanks Paul

It was the font. Concentrating on the content, I hadn't noticed the difference. It was in Georgia in Word. When I changed it to Arial, the problem was resolved.
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