Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 07-03-2019, 03:40 AM
Yakbird Yakbird is offline Word file says 'Opening in Protected View' but not opening. Windows 7 64bit Word file says 'Opening in Protected View' but not opening. Office 2019
Novice
Word file says 'Opening in Protected View' but not opening.
 
Join Date: Apr 2019
Posts: 16
Yakbird is on a distinguished road
Default Word file says 'Opening in Protected View' but not opening.

Hi. As the title says, I can't currently open at least one Word document. I get the Blue box up saying Microsoft Word 365, Opening in Protected View, and then that just stays there and nothing happens. I've left it for ten minutes so far with no result. I've tried accessing it via File and Open from another document, but no luck. Can't seem to find an Open and Repair option either.



I've tried re-downloading the same document as a Zip-file and opening it that way, but that hasn't made any difference either.

Any suggestions much appreciated.

Cheers,

Steve.
Reply With Quote
  #2  
Old 07-08-2019, 04:33 AM
Lugh's Avatar
Lugh Lugh is offline Word file says 'Opening in Protected View' but not opening. Windows 10 Word file says 'Opening in Protected View' but not opening. Office 2016
Competent Performer
 
Join Date: May 2019
Location: USA
Posts: 137
Lugh is on a distinguished road
Default

Try making a copy in File Manager, can you open the copy?

Similarly, what happens if you rename the doc file?

Do you know if the doc has external links in it, eg hyperlinks to other files or internet? Just wondering if Word is trying to access something which doesn't exist anymore.

Is the doc in a 'normal' folder? Ie not on a server or other machine on a network, or protected folder on your machine, like Program Files etc.

Can you open it in Notepad? [just to establish if it can open at all]

It might be corrupted, can the source provide a different copy for download?
If it's a general download, are other users having a problem?
Reply With Quote
  #3  
Old 07-08-2019, 10:55 AM
Yakbird Yakbird is offline Word file says 'Opening in Protected View' but not opening. Windows 7 64bit Word file says 'Opening in Protected View' but not opening. Office 2019
Novice
Word file says 'Opening in Protected View' but not opening.
 
Join Date: Apr 2019
Posts: 16
Yakbird is on a distinguished road
Default

Hi, thanks for your suggestions. I eventually ran a repair programme on Office and it seems to be working okay now, so maybe that was the problem. I will bear your suggestions in mind for the future, though, so thanks very much for your reply.

Steve.
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Word file says 'Opening in Protected View' but not opening. Word changes the margins when opening a RTF file kemplen Word 1 09-16-2018 06:13 AM
Difficulties with opening the word file AlbertaSergio Word 1 02-16-2018 02:15 PM
Opening a word doc without opening all attached links/reference Nicobisgaard Word 9 07-21-2015 08:49 AM
Word file says 'Opening in Protected View' but not opening. Mac Word file not opening right on PC nalamdari Word 3 09-25-2014 11:07 PM
Word file says 'Opening in Protected View' but not opening. File Opening in Protected View Love2All Excel 3 01-17-2014 03:23 AM

Other Forums: Access Forums

All times are GMT -7. The time now is 02:20 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft