You can attach a sample document here with the original formatting so we can see what you are working with.
How to attach a screenshot or file in this forum.


You can use Shift+F1 and check the box at the bottom to see style source.
Word's Reveal Formatting Codes

• Importance of Styles in Word

If you are using Word more than an hour or two a week, or on important projects, I strongly urge you to view the entire series of short tutorials that starts here:
Basic Concepts of Microsoft Word - from Shauna Kelly

Word seems very easy to use at first. This is deceptive. It is a complex program with many options that most do not know about or use. You don't need to know all of them, but you do need to know styles.