thanks paul....

good news: your document works for me.....
bad news: because i have "two left feet" when it comes to both computers and microsoft word.... im not sure what you mean, as i have no technical knowledge of even what "hanging indents" and " wrapped content" are....
is there a you tube video i can go to, that specifically explains what i am doing wrong?
and or is there a specific name to this problem that i can look up myself...?