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Old 02-23-2019, 09:20 PM
conky conky is offline MS Word Error: This file is in use by another application or user Windows 7 32bit MS Word Error: This file is in use by another application or user Office 2010
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Default MS Word Error: This file is in use by another application or user

WINDOWS 7 / OFFICE PROFESSIONAL PLUS 2010
As of 3 days ago I am having issues with MS Word docs.
  • Issue 1: I can open my docs, but when I make changes I get errors stating 'this file is in use by another application or user" or "You cannot save while the file is in use by another process. Try saving the file with a new name." (the doc is, however, NOT in use by another application or user and when I close the doc, MS word does not even show up in task manager.)
  • Issue 2: when I try to save the doc it does not save. The doc changes to a WRL doc and simply disappears. A dialog box pops up stating: Word has insufficient memory. Do you want to save ~WRL001 (this is not the name of my doc) as a Rescued document?
  • Issue 3: Open documents become Read-Only docs.
  • Issue 4: I cannot delete the documents that i've been having these issues with, as error states the doc is in use.

Fixes I've tried:
  • - I've done a disk cleanup with cleanmgr.
  • - I've manually deleted ~$ files.
  • - i reboot after each 'fix', but the problem still exists.

More questions:
  • In appdata > roaming > microsoft > word folder i see several docs entitled ~WRA003.wbk (for example) as well as autorecovery saves of docs & docs beginning ~%delete%.
  • In appdata > roaming > microsoft > word folder i see several docs entitled ~WRL1133 (for example). Some are normal icons (MS Word Backup doc), but several icons are lighter in color (tmp file).
  • In appdata > roaming > microsoft > office folder i see several docs entitled fbc 1A7F.tmp (for example).
should all of these be deleted as well? (I dont want to take a chance on losing real documents that I filed in the 'my documents' folder.

Would be immensely grateful for help.

Thanks so much.

Last edited by conky; 02-23-2019 at 10:14 PM. Reason: update
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  #2  
Old 02-24-2019, 09:49 AM
skeezix skeezix is offline MS Word Error: This file is in use by another application or user Windows 10 MS Word Error: This file is in use by another application or user Office 97-2003
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Sound to me like something has boogered OfficePro. If it were my problem here's what I would do:

1. Uninstall the OfficePro app.
2. Reboot the computer.
3. Go through the Programs (or Programs x86) folder and remove everything to do with the Office Pro app.
4. Reboot the computer.
5. Export the entire registry to use in case I screw something up with the Registry.
6. Go through the Registry and remove every reference to the OfficePro app. I would do this until no more entries were found.
7. Reboot the computer.
8. Reinstall OfficePro. With a bit of luck and a lot of patience, it should now work properly.
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Old 02-25-2019, 12:52 AM
conky conky is offline MS Word Error: This file is in use by another application or user Windows 7 32bit MS Word Error: This file is in use by another application or user Office 2010
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Thanks so much for replying, Skeezix...


As i'm not that tech savvy, i'm afraid to play with the registry. i've got enough problems as it is.


Also, not sure if i even could reinstall office professional as i got the program thru a microsoft link (years ago) that doesnt exist anymore. when i search 'download MS Office', i only see links for office 365, which i must pay for.


might you have any other suggestions?
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Old 02-26-2019, 07:01 AM
skeezix skeezix is offline MS Word Error: This file is in use by another application or user Windows 10 MS Word Error: This file is in use by another application or user Office 97-2003
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>>might you have any other suggestions?<<


No, I sure don't.
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Old 02-26-2019, 09:21 AM
kilroy kilroy is offline MS Word Error: This file is in use by another application or user Windows 10 MS Word Error: This file is in use by another application or user Office 2016
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This has happened to me before quite a few times. I close outlook and then I can close the document with no error messages.
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