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#1
02-24-2019, 09:49 AM
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Sound to me like something has boogered OfficePro. If it were my problem here's what I would do:
1. Uninstall the OfficePro app. 2. Reboot the computer. 3. Go through the Programs (or Programs x86) folder and remove everything to do with the Office Pro app. 4. Reboot the computer. 5. Export the entire registry to use in case I screw something up with the Registry. 6. Go through the Registry and remove every reference to the OfficePro app. I would do this until no more entries were found.  7. Reboot the computer. 8. Reinstall OfficePro. With a bit of luck and a lot of patience, it should now work properly. 
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#2
02-25-2019, 12:52 AM
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Thanks so much for replying, Skeezix...
As i'm not that tech savvy, i'm afraid to play with the registry. i've got enough problems as it is. Also, not sure if i even could reinstall office professional as i got the program thru a microsoft link (years ago) that doesnt exist anymore. when i search 'download MS Office', i only see links for office 365, which i must pay for. might you have any other suggestions?
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Windows 10 
Office 97-2003
Hybrid Mode