Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 01-25-2019, 09:24 AM
Cappiuk Cappiuk is offline Cross reference display not updating Windows 10 Cross reference display not updating Office 2013
Novice
Cross reference display not updating
 
Join Date: Jan 2019
Posts: 3
Cappiuk is on a distinguished road
Default Cross reference display not updating

Hi,



I use numbered paragraph (in the format x.x.x etc.) in my word docents.

I frequently use cross references to refer to paragraph numbers in my documents.

From time to time, I end up deleting paragraphs (which are not being cross referred to). The paragraphs which are being cross referred to sometime therefore change their paragraph number.

Something is going wrong with the cross referencing. The paragraph number displayed by the cross reference stays on the old paragraph number. If I follow the hyperlink of the cross reference, it goes to the right place (the correct paragraph with its new paragraph number).

Selecting the whole document and clicking F9 does not have any effect.

I am running Microsoft office 2013.

Any ideas?

Kind regards

Steve
Reply With Quote
  #2  
Old 01-26-2019, 06:23 PM
Stefan Blom's Avatar
Stefan Blom Stefan Blom is offline Cross reference display not updating Windows 10 Cross reference display not updating Office 2016
Moderator
 
Join Date: Aug 2011
Posts: 3,902
Stefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to all
Default

Could you upload a Word document which illustrates the problem you are describing? Just click the Go Advanced button at the bottom of the page and upload your sample file.
__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional
Reply With Quote
  #3  
Old 01-28-2019, 01:45 AM
Cappiuk Cappiuk is offline Cross reference display not updating Windows 10 Cross reference display not updating Office 2013
Novice
Cross reference display not updating
 
Join Date: Jan 2019
Posts: 3
Cappiuk is on a distinguished road
Default

Hi,

Have uploaded.

If, for example, you look at the defined terms at the start of the document, there is a definition of Partnership shares (on page 3). There is cross reference which, on the face of it refers to rule 7. In fact, it should display rule 6. If you click to follow the hyperlink of the cross reference, it correctly links to rule 6.

This problem came about because I deleted the old rule 4 in this document, causing all the paragraphs from rule 5 onward to re-number. However, all of the cross references stay stubbornly displaying the wrong rule number, although correctly linking to the right part of the document.

Thanks

Steve
Attached Files
File Type: docx Example Document.docx (106.7 KB, 7 views)
Reply With Quote
  #4  
Old 01-28-2019, 06:31 AM
Charles Kenyon Charles Kenyon is offline Cross reference display not updating Windows 10 Cross reference display not updating Office 2016
Moderator
 
Join Date: Mar 2012
Location: Sun Prairie, Wisconsin
Posts: 9,125
Charles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant future
Default

I looked at your sample. I pressed Ctrl+A and then F9.
The cross-reference numbers updated.
With default settings, going to print preview also updates the reference fields.
Reply With Quote
  #5  
Old 01-28-2019, 07:23 AM
Cappiuk Cappiuk is offline Cross reference display not updating Windows 10 Cross reference display not updating Office 2013
Novice
Cross reference display not updating
 
Join Date: Jan 2019
Posts: 3
Cappiuk is on a distinguished road
Default

I have just thought of something - we tend to operate in a cloud environment.

As an experiment, I tried to update the references in the cloud - my problem remains.

I then tried the same document outside of cloud, and the references updated.

What's going on?
Reply With Quote
  #6  
Old 01-28-2019, 01:37 PM
Charles Kenyon Charles Kenyon is offline Cross reference display not updating Windows 10 Cross reference display not updating Office 2016
Moderator
 
Join Date: Mar 2012
Location: Sun Prairie, Wisconsin
Posts: 9,125
Charles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant future
Default

I just tried it with the document on OneDrive and they updated as well.
Reply With Quote
  #7  
Old 01-28-2019, 04:08 PM
Stefan Blom's Avatar
Stefan Blom Stefan Blom is offline Cross reference display not updating Windows 10 Cross reference display not updating Office 2016
Moderator
 
Join Date: Aug 2011
Posts: 3,902
Stefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to all
Default

Are you using OneDrive as your cloud storage location? Are you opening the document from within the locally installed version of Word?

Note that the online version of Word has limited capabilities. For one thing, it doesn't support fields fully.
__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional
Reply With Quote
Reply



Similar Threads
Thread Thread Starter Forum Replies Last Post
Cross reference display not updating Updating Cross refs trvlnmny Word 3 11-09-2018 05:13 PM
Cross reference display not updating Cross-reference to paragraph not updating when paragraph moves windhoek2010 Word 1 09-15-2017 08:30 PM
Cross-reference / lookup data from one tab and display on another - How to lonniepoet Excel 0 02-24-2016 01:31 PM
Cross reference display not updating Help with set up of automatically updating cross reference. lukebrown Word VBA 5 09-11-2013 09:38 AM
Cross reference display not updating Reference number and cross reference for equation numbers to match the thesis format wmac Word 1 05-14-2013 08:54 PM

Other Forums: Access Forums

All times are GMT -7. The time now is 03:06 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft