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Old 04-28-2018, 11:17 AM
bchilds6@aim.com bchilds6@aim.com is offline Word for MAC Hyperlinks Do Not Work Mac OS X Word for MAC Hyperlinks Do Not Work Office 2016 for Mac
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Smile Word for MAC Hyperlinks Do Not Work

New Hyperlinks do not work in PDF.

After a recent Word 2016 for MAC update, my new hyperlinks are not carrying through into PDF. The old links work as well as always; the new links are underlined, blue, but do not go anywhere. My latest update is 180410.



I have the latest version of Acrobat Reader.

Last edited by bchilds6@aim.com; 04-29-2018 at 05:30 AM.
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Old 04-28-2018, 05:40 PM
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Guessed Guessed is offline Word for MAC Hyperlinks Do Not Work Windows 10 Word for MAC Hyperlinks Do Not Work Office 2016
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Is this happening in the same document or comparing a PDF created prior to the update vs a PDF created after the update?

Did you check your SaveAs PDF options to verify the setting that makes the hyperlinks?
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Old 04-29-2018, 05:37 AM
bchilds6@aim.com bchilds6@aim.com is offline Word for MAC Hyperlinks Do Not Work Mac OS X Word for MAC Hyperlinks Do Not Work Office 2016 for Mac
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Quote:
Originally Posted by Guessed View Post
Is this happening in the same document or comparing a PDF created prior to the update vs a PDF created after the update?

Did you check your SaveAs PDF options to verify the setting that makes the hyperlinks?
Andrew,

Yes, this is happening in the same document that I have been adding working hyperlinks before. The old links still work; none of the new ones go anywhere; they are blue, underlined, and work within the Word for MAC document, but when I Save to PDF, (Best for Internet Publishing) only the older links work. The cursor does not change when I mouseover the new links; it changes over the old.

Thank you for your interest.

Bill
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Old 04-29-2018, 05:46 AM
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Its a bit of a longshot but the only thing I can suggest is to check the hyperlink base which should be a field in the document properties.

Maybe you could post a sample Word document with a good link and a dud link so we can have a look on a windows machine to see if we get the same result.
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Old 04-29-2018, 08:38 AM
bchilds6@aim.com bchilds6@aim.com is offline Word for MAC Hyperlinks Do Not Work Mac OS X Word for MAC Hyperlinks Do Not Work Office 2016 for Mac
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Quote:
Originally Posted by Guessed View Post
Its a bit of a longshot but the only thing I can suggest is to check the hyperlink base which should be a field in the document properties.

Maybe you could post a sample Word document with a good link and a dud link so we can have a look on a windows machine to see if we get the same result.
Thank you for taking the time to help me with this. I am not seeing a way to check hyperlink base properties. I am using the same method of 'Inserting' a 'Hyperlink' and choosing the heading to go to.

I appreciate your help.
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