Can someone please tell me how to enter the Home command in Word 2016. In 2010, it was a simple matter of CTRL+Home. That doesn't work in 2016. Also, what happened to the Undo command in the Quick Access tool bar? Thanks if you can help. Finding the switch difficult.

CTRL+Home takes the cursor to the start of the document and by default the Undo command is on the QAT (Quick Access Toolbar). It seems you may have a problem with your normal template. Start Word in its safe mode (Hold the CTRL button while starting) and check that both commands work.

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Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com

Thank you for your response. I just want to check,k are you referring to Word 2016? I have always used the Home key and the Undo command exactly as you describe in Word 2010. Since Microsoft has made it almost impossible to obtain Word 2010, I bought a Word 365 subscription.

I started Word in safe mode, as you suggested, and holding down the CTRL key while depressing Home still does nothing. Neither does CTRL+End.

This time when I opened the program, it asked me to sign in to Microsoft. Is that going to be necessary every time I wish to work in Word 365?

The Undo arrow did appear in the Quick Access Tool Bar this time.

I work as an editor, and not having a Home/End function and having to sign in every time I wish to use Word will be a real problem for me.

Try, then, starting Windows in safe mode with networking.

I suspect there is another program hijacking your keyboard. I know I use at least two other programs that mess with my Word built-in shortcuts. Nei, thther does it to the Home key, though.

That the undo appears in the QAT tells me that likely you accidentally removed it. Remember that Ctrl+Z is undo, as well. You should be able to add it back by right-clicking on the QAT or Ribbon and selecting Customize the Quick Action Toolbar...

For what it is worth, I can confirm that Ctrl+Home and Ctrl+End act as expected in Word 2016 on my computer.

Office 365 doesn't require me to sign in everytime I use Word. If this is happening to you, I would guess you are using Word Online via a browser? Microsoft's Office Online is free but you shouldn't expect the same functionality as the desktop version.

That said, Ctrl-Home and Ctrl-End worked for me testing Word Online with Chrome.

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Andrew Lockton
Chrysalis Design, Melbourne Australia

Thank you Charles and Guessed. I don't think I had accidentally changed anything. I just installed the program and was using it for the first time. I finally found a Microsoft Help Chat and got a nice guy there who tried several things and finally had me go into File --> Options, and set up the keyboard shortcuts for Home and End (End of Doc and Start of Doc). Those came already set up on my prev software, and he evidently expected it to be in this case, but it wasn't.

He also told me I would not have to sign in everytime, so I don't know why I did this time. Glad I did though, because I doubt I would have found the Chat link if not for signing in.

All is well now. So kind of you both to take time to try to help me.

Glad you got it worked out. Would you mind telling us and others who may visit the forum and find your question where you found those options?

Hi Charles, I'll try to go through the steps.
1. Open a document (a blank page will do).
2. Click on the File tab.
3. Click on Options at the bottom of the left-hand menu.
4. Click on Customize Ribbon
5. At the bottom (underneath the selection box) where it says Keyboard Shortcuts, click on Customize.
6. Under Categories, click on Commands Not In the Ribbon.
7. Under Commands, scroll down to End of Document or Start of Document, depending on which you wish to do.
8. Under Specify Keyboard Sequence, select Control End or Control Home, depending on what you want to do. (On my keyboard, the right arrow button and the End button are the same, so I think either selection would work. Same for the Home button and the left arrow button.)
9. Move the cursor to the Press New Shortcut field and depress and hold the Control key while hitting the End or Home key.
10. Click on Assign.
11. You can now close out or go to the next shortcut sequence you wish to specify.

Thanks. I'll mark this as solved.