#1
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My Normal.Dotm is not working any more ! (Denmark)
Suddenly yesterday my new documents in Word doesn't use the right template anymore !
I think Word just generates a new Normal.Dotm and use that ! When I open Normal.dotm directly from Filemaneger it looks allright and it's placed in the right folder ! I use MS Office 365 ... What is wrong here ? Last edited by Charles Kenyon; 04-01-2018 at 10:00 AM. Reason: Change title to give more accurate information about problem. Mark as solved. |
#2
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The right folder is the folder designated in Word as your User Templates Folder. This may or may not be the default folder: C:\Users\ user name \AppData\Roaming\Microsoft\Templates
See How to Find the Normal Template. Unless you've set your save location for custom templates to the same location, it is not that folder. |
#3
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I have that set right ...
I think the Normal.Dotm some times is corrupt and is prevented from opening and then Word generates a new "standard" one ... without MY changes to it. |
#4
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#5
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Solved with a description from MS-Denmark
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#6
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Would you care to share in case someone else runs into the problem?
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#7
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If you can read danish ... you're welcome ;-))
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#8
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I can't, but I added (Danish) to the title of this thread. Your response may help someone who can.
These forums work on the principle of "paying forward" where we share what we learn. |
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