Document becomes frozen when deleting a line of text

[asparks]

I am trying to create a template from a document and when I delete a line of text in the header, it locks my whole document up where I can't make any edits. I can send the document to anyone if they can help.

[macropod]

Without actually seeing the problem document, it can be difficult for anyone to diagnose the issue. Can you attach a document to a post with some representative data (delete anything sensitive)? You do this via the paperclip symbol on the 'Go Advanced' tab at the bottom of this screen.

[Charles Kenyon]

How to attach a screenshot or file in this forum.

[asparks]

Attached is my test file. When I backspace the entire line in the header the document becomes frozen. I know that I can highlight the text and start typing the new text without an issue but with this being a template, I don't want there to be any issues with how other people will modify the document. Thanks for your help!

[macropod]

Your 'project name' text is in a coloured textbox in the header. I don't have any trouble editing it. The problem you're more likely to have if you're distributing this is that users will select the wrong thing to delete - they may end up deleting the entire graphic. You may do better to have a paragraph in the document body for users to type the project name, formatted with a unique Style name, then use a StyleRef field in the coloured textbox in the header referencing that Style name to replicate the project name there. That way your users won't need to access the header at all.

As for your system freezing, you might try repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair).