Word 2011: working with line spacing in a formatted document

[mmurphy613]

Hi,



I had a service create a resume for me and I'm trying to edit the document. When I hit return to start a new line the cursor jumps down to a spacing that is too large. When I go to the line spacing options and select the smallest spacing of 1.0, nothing happens. How can I decrease the spacing?

[Charles Kenyon]

Hitting Return starts a new paragraph, not a new line.
Shift+Enter to start a new line.
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[mmurphy613]

Thank you so much!