If you have set up your captions to restart after a particular heading, look for a blank paragraph to which that heading style has been applied. Delete the paragraph or, at the very least, apply Normal style to it. Then update the cross-references with File | Print followed by ESC, as I mentioned earlier.

If you want further assistance, I believe you will have to upload your document as an attachment to this forum. To see options for adding attachments, click the Go Advanced button at the bottom of the window.

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Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional