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Old 01-24-2017, 11:11 AM
Gustavo.Woltmann Gustavo.Woltmann is offline MS Office 2016 - Win 7 64-bit Error Windows 7 64bit MS Office 2016 - Win 7 64-bit Error Office 2016
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MS Office 2016 - Win 7 64-bit Error
 
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Exclamation MS Office 2016 - Win 7 64-bit Error

Hello everyone, I have been struggling lately using the MS Office 2016 on Windows 7 64-bit an original copy. However, all office utilities are working fine with me except the MS office as it shutdowns on it's own with out noticing slow down processing or anything. It shows the (not responding) message and shuts down and sometimes it works back again after freezing for 12 seconds. Furthermore, I tried many time to re-install the office 2016 but it's still the same error shows up.

Is there any recommendations for how to fix that error because I lost many important documents before, as I am writer.

Kind regards,


- Gustavo Woltmann
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Old 01-26-2017, 07:31 PM
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macropod macropod is offline MS Office 2016 - Win 7 64-bit Error Windows 7 64bit MS Office 2016 - Win 7 64-bit Error Office 2010 32bit
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Have you tried repairing the Office installation (via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?

Have you tried running Word in safe mode (i.e. hold down the Ctrl key while starting Word)? If the error goes away, the problem is most likely caused by a rogue third-party addin. Disabling all addins then re-enabling them one at a time until you find the one causing the shutdown problems will reveal the culprit. Replace, uninstall or permanently disable that addin.
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Old 02-02-2017, 03:04 PM
Gustavo.Woltmann Gustavo.Woltmann is offline MS Office 2016 - Win 7 64-bit Error Windows 7 64bit MS Office 2016 - Win 7 64-bit Error Office 2016
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Quote:
Originally Posted by macropod View Post
Have you tried repairing the Office installation (via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?

Have you tried running Word in safe mode (i.e. hold down the Ctrl key while starting Word)? If the error goes away, the problem is most likely caused by a rogue third-party addin. Disabling all addins then re-enabling them one at a time until you find the one causing the shutdown problems will reveal the culprit. Replace, uninstall or permanently disable that addin.
No I didn't know that I will try it.. Thanks you very very much @macropod

regards,
Gustavo Woltmann
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